FAQ

What is XL-pos? 

XL-pos is an all-in-one POS system, designed for African merchants, combining payment processing and business management in a single device.

Who is XL-pos designed for?

XL-pos is perfect for small to mid-sized businesses, retailers, and restaurants, providing an intuitive solution for managing transactions, inventory, customer relationships, and operations.

What makes XL-pos different from other POS systems?

Unlike traditional POS devices, XL-pos is both a payment terminal and a complete business management tool, ensuring seamless operations in one compact system.

Is XL-pos an internet-based solution?

No. XL-pos is a hybrid next-generation POS, combining the best of cloud-based and on-premise systems. It stores data locally while syncing with the cloud, ensuring business continuity for up to 7-days even when the internet is down.

Can I use barcodes with XL-pos?

Yes! XL-pos features an integrated scanner, making sales processing and inventory tracking effortless.

Does XL-pos support multiple payment options?

Absolutely. XL-pos accepts cash, credit cards, mobile payments, and bank transfers, offering flexibility and convenience for every business.

Can I track inventory and sales in real time?

Yes! XL-pos provides automated inventory tracking and real-time sales analytics, helping you stay on top of your operations effortlessly.

Can I use XL-pos on any device?

XL-pos is compatible with mobile, tablet, and large ‘touch’ POS devices, as long as they are Android-based. Reach out to our team for details.

What are the costs associated with XL-pos?

Pricing depends on your business size and operations—XL-pos can be used for free or with a limited subscription, tailored to different business needs. Contact us for a customized quote.

Are there subscription or transaction fees?

Pricing structures vary based on your business model and selected features. Reach out to our team for details.

Can I try XL-pos for free?

Yes! Subscribe today and receive a 7-day free trial as soon as your device arrives.

How do I get started with XL-pos?

Getting started is easy! Once you receive your device from your bank, follow our quick setup tutorials to begin processing transactions.

Is training provided?

Yes! We offer short video tutorials and dedicated customer support to ensure a smooth onboarding experience.

Who can I contact if I need assistance?

Our support team is available 24/7 to assist with any technical or operational queries.

Security & Reliability

• How secure are transactions on XL-pos? XL-pos ensures bank-level security with encrypted transactions, keeping your data safe and protected.
• Is XL-pos compliant with banking regulations? Yes! Through our partnership with your local Bank, XL-pos aligns with industry compliance standards.

How secure are transactions on XL-pos?

XL-pos ensures bank-level security with encrypted transactions, keeping your data safe and protected.

Is XL-pos compliant with banking regulations?

Yes! Through our partnership with your local Bank, XL-pos aligns with industry compliance standards.